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Study finds AI 'success' more likely at Fully-integrated Organizations

Certinia's 2026 Global Service Dynamics Report finds professional services organizations that fully integrate teams across systems and workflows are...

Certinia launches Veda: AI Operations Engine for Service Enterprises

Certinia's new Veda is the intelligent operations engine the services industry has been waiting for: purpose-built to eliminate administrative...

Certinia Announces Winter 2026 Release

Certinia has just announced their Winter'26 Release which reinforces their commitment to continuous innovation and delivering the enterprise-grade...

Certinia releases 2025 Global Service Dynamics Report

Is AI delivering real bottom-line impact for PSOs, or is it still more hype than tangible ROI?

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