More Technical Support (new days and hours) for ProAdvisors

William Murphy
Jun 15, 2026 12:44:59 AM
Free ProAdvisors Technical Support

Starting this month, Intuit is expanding the availability of your QuickBooks accountant support team. Service availability is based on your ProAdvisor tier ranking.

Support hours for Silver ProAdvisors:

  • 1 hour earlier, M-F, 5 AM to 6 PM PT

  • Saturday* hours, 6 AM to 3 PM PT

Support hours for Gold, Platinum, and Elite ProAdvisors:

  • M-F, 4 AM to 8 PM PT
  • Saturday, 6 AM to 3 PM PT
  • Sunday*, 8 AM to 2 PM PT

Dedicated phone line:

  • Dial Intuit's direct firm line at 888-333-3451.

  • When prompted by the system, select no.
  • Enter the phone number associated with your firm’s Intuit Accountant Suite/QuickBooks Online Accountant account. To confirm the phone number used, go to Settings ⚙ and choose Company settings.

In-product support:

  • Select Help (?) in the upper right corner of the QuickBooks top navigation banner and select Contact Us.

* - represents 'new' hours available to this (these) ProAdvisor tiers. 

 

Disclosures:

Feature content adapted from Intuit media source content. Insightful Accountant provides this adapted content as an informational and educational resource to our readers. This is editorial content; it is not paid content. 

This feature contains some references to Intuit registered trademarks or copywritten materials (including, but not limited to, QuickBooks). Such references are used only for educational and informational purposes. Intuit is a publicly traded company headquartered in Mountain View, CA.

About the Author

William Murphy

William (Bill) Murphy, better known as "Murph," is responsible for day-to-day technical content. He is also serves as Administrator for the Top Advisor Awards Program. Murph is an Advanced Certified ProAdvisor with over 30 years of QuickBooks consulting experience. He has more than 45 years of experience in Business, Finance and Public Accounting. For many years Murph was the “anchor” of the National Advisor Network’s online forum (now the Woodard forum) and three-time consecutive winner of the NAN Online MVP award. Murph has published numerous articles in industry publications and served as Technical Editor for Business Analysis with QuickBooks by Wiley Publishing.
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