QBO Monday Minute: Voiding or Deleting Paychecks under QBO Payroll

Recently, QuickBooks Online Payroll customers using Core, Premium or Elite payroll subscriptions received the option to cancel, delete or void paychecks within QuickBooks without having to obtain the assistance of Payroll Support even after they have been submitted. If you need to make changes to a paycheck or stop direct deposit, follow the steps outlined in this article.

When might you use this process?

• If you created a duplicate payroll check
• If you improperly entered the payroll information (hours, deductions, additions, pay period, etc.)
• If you created a paycheck with the wrong gross or net pay
• If you created a paycheck for the wrong work location

To Delete or Void the Paycheck? That's the question

The answer depends on when you created the check, the payroll service you use and the processing time involved.

• Delete Paychecks to remove the transaction from payroll if the paycheck has not been processed yet.
• Void Paychecks changes the amount in your bank register to zero, but it will not stop a direct deposit from being processed, nor will it return funds to your account. This means you may need to make adjusting entries to manage the differences properly—if or when you re-issue a paycheck.

Voiding a Paycheck when using QuickBooks Online Core, Premium or Elite Payroll

• Select Payroll
• Choose the Employee
• Select the Paycheck list
• Choose the paycheck you wish to delete or void
• Select Delete or Void
• Confirm by choosing Yes

Note: If the deadline to cancel the direct-deposit payment has passed, your employee will receive the money from the original paycheck in their bank account on the pay date. You can void the payment and collect the money back from your employee. If this is not possible, you may qualify to make a request for a direct deposit reversal through Intuit Payroll.

• Proceed with creating a new Paycheck if appropriate.

This started rolling out the end of October, continued in November, and still is underway this month. You may not see this feature till late this month. 

_Disclosures:

_{QuickBooks, QuickBooks Online and QuickBooks Online Payroll, as used herein, refer to one or more registered trademarks of Intuit, Inc., a publicly-traded corporation headquartered in Mountain View, California. Graphics and content used within this feature were derived and/or adapted by the author in part from Intuit QuickBooks, QBO or QBO Payroll source materials. Adapted source materials published within this feature by Insightful Accountant are for educational and product promotional purposes only.}