From Chaos to Clarity: Internal Communication Strategies That Set Teams Up for Successful Tax Season
A strong tax season does not start in February. It starts with how your team communicates in the months before the work hits. In this Practice Management Talk session, Will Hill and Julie Smith break down real communication habits that reduce burnout, eliminate mistakes, and help firms run clean systems when the volume gets heavy. They talk about where internal communication fails, why assumptions kill efficiency, and how leadership can build a simple rhythm that keeps the whole team aligned. The session covers practical steps for improving clarity, confidence, and accountability inside the firm and shows why internal habits show up in client experience later.