Enhanced QuickBooks Bill Pay Experience for Processing Limit Increase

In January, we told you about QuickBooks Bill Pay Plan User and ProAdvisor Discounts. Then, earlier this month, we told you about how you could Subscribe Your Client(s) to Accountant-billed QuickBooks Bill Pay.

Intuit QuickBooks has now rolled out new updates to Bill Pay that make it easier to sign new clients up for Bill Pay and request limit increases. Intuit took this action based directly on feedback from accountants about the hurdles they faced when adding clients to QuickBooks Bill Pay and the lack of ability to request limit increases.

Now, accountants can assist clients in streamlining payments by enrolling them in QuickBooks Online with a Bill Pay subscription, all within the Add Client experience (as shown below).

Accountants can also ensure clients have the correct Bill Pay processing limits with the ability to request a limit increase on behalf of a client directly within QuickBooks. To request a new processing limit, click Settings > Expenses > and select “Request a New Limit” under Bill Pay. Only a user designated as Primary Admin or Company Admin can request a limit increase. 

When determining an appropriate limit increase, Intuit is recommending three best practices: 

• Risk profiles determine the client's processing limit. Accountants should ensure their clients' QuickBooks Online information is complete, up to date, and precise to secure an accurate risk profile. This will help clients receive the correct processing limit. 
• Connect the client’s bank account to QuickBooks Online via the Bank Transaction tab. This ensures that Intuit has a more complete picture of its payment activity, guaranteeing accurate transactions. You can read more about connecting bank accounts and credit cards to QuickBooks Online here. 
• Once a client’s Bill Pay subscription is active, accountants can proactively request a limit change. Accountants understand their clients and their business’s needs, including monthly bill rates. When requesting a new limit, request the total limit they will need to cover all their bills over a 30-day period. Once submitted, Intuit will review the information provided and may ask for additional information, such as bank statements or other financial documents. Once this information is reviewed and a new limit is approved, the primary and company admins will be notified of the new limit amount via email in 2 days. 

Intuit heard the feedback from the accountant community about the needs of their clients and has responded in near record time to assist accountants in serving their clients requirements.  A great example of 'partnership' at work!