Businesses in the News: Friday, October 9, 2026

Your recap of the 'Business News' for the workweek starting October 5, 2026... "kind of like the 'Business Section' of an old-time newspaper."

Digits releases latest benchmark

Digits just released its latest benchmark, rerunning its Beyond the AI Hype benchmarks released this past June.

Despite all of the AI labs releasing new models in recent months, including Jev, a much-hyped “deterministic” model from TypeSafe, they did not get any better at accounting. In fact, one-shot LLM classification has actually declined since June.

In the benchmark, Digits compared three ways of getting AI to do the books, and AI models had to categorize 2,000 real transactions from four small businesses. Each answer was graded against categories reviewed by U.S. accountants applying GAAP principles.

Digits tested 84 configurations: the latest models from OpenAI, Anthropic, Google, DeepSeek, Moonshot AI, Z.ai, Meta, and TypeSafe, at every reasoning level each one offers.

The results? The best model working alone was OpenAI's GPT-6 Luna at 79.5%, which is slightly lower than June's best (80.7%). The next six models all finished within half a point, so they're effectively tied. And they're about as accurate as a human accountant seeing these books for the first time (79.1%).

When the AI models could check the books, accuracy jumped. The best agent, Claude Fable 5.1, reached 88.9%, about 10 points higher than the model scored in a one-shot configuration. But the models were:

• - Still wrong about one time in nine.

• - Slow and expensive. The best agent took 74 seconds and 16,295 tokens per transaction.

•  - Not always able to finish. One model left 20.7% of transactions with no answer, because it was still calling tools when it ran out of turns.

Digits AGL®, on the other hand, classified 97.8% of transactions correctly. That is 18.3 points more accurate than the best one-shot model and 8.9 points more accurate than the best agent. Measured by error rate, AGL® got 2.2% of transactions wrong compared with 11.1% for the best agent: one-fifth as many errors. Digits did this in 40 milliseconds and 64 tokens per transaction, which is 1,846 times faster and 255 times fewer tokens than the best agent configuration.

For more details, check out the full press announcement in the Digits blog post and the related white paper. 

Acumatica names Jason James CIO

On Monday, Acumatica has appointed veteran technology executive Jason (JJ) James as chief information officer, joining the company’s executive committee and leading its IT organization as the cloud ERP provider continues to scale. At Acumatica, James will focus on strengthening the technology foundation supporting the company’s employees, partners and customers, with AI and security among his priorities.

 Acumatica Cloud ERP is a comprehensive business management solution that was born in the cloud and built for more connected, collaborative ways of working. Designed explicitly to enable small and mid-market companies to thrive in today’s digital economy, Acumatica’s flexible solution, customer-friendly business practices and industry-specific functionality help growing businesses adapt to fast-moving markets and take control of their future.  

James brings more than 25 years of technology leadership experience, guiding both private equity-backed and publicly traded companies across industries and global markets. Most recently, James served as CIO at Aptos Retail, where he directed the strategy, operations, and security of multi-cloud SaaS platforms architected across AWS, Azure, and Google Cloud Platform. He previously served as CIO at Net Health and at Optima Healthcare Solutions, where he led cloud modernization, cybersecurity, compliance, and IT integration for mergers and acquisitions.

“JJ is a proven CIO who leads technology organizations that scale with growing businesses," said John Case, CEO of Acumatica. "His experience managing all aspects of IT through periods of growth and transformation will be invaluable as we continue delivering the reliability and innovation our community counts on.”

“Growing businesses need technology they can trust,” said James. “My focus is putting AI to work across Acumatica while keeping security at the core, so we can move fast without compromising the trust our expanding community of customers, partners and developers places in us.”

James is a frequent industry speaker whose insights have been featured in Forbes and The Wall Street Journal. He is the author of Make IT Work: An IT Playbook for Mergers and Acquisitions, which shares practical guidance for technology leaders navigating complex integrations. James holds a master's degree in applied information management from the University of Oregon and a bachelor’s degree from Oregon State University.

Opensity Solutions Leaders to Share Insights at Fall Events

Opensity Solutions has announced its fall 2026 conference schedule where its leaders will share their perspectives on agentic AI, evolving business models, crisis management and workplace experience.

Opensity Solutions is the largest tech‑enabled managed services provider serving leading corporations, law firms, financial institutions and professional services firms. Opensity provides integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Their capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. For more information, visit opensitysolutions.com.

Across the events, one theme runs through Opensity’s perspective: technology works best when it’s built into how a business truly operates. The event lineup includes:

• WorkSpaces 2026 - October 4-6, Santa Barbara, CA

• IBA Annual Conference - October 4-6, Copenhagen

• Litera New York Experience Day - October 7, New York

• 2026 Health Benefits Symposium - October 14, Washington, D.C.

• 2026 Regulatory and Compliance Symposium - November 4, Philadelphia, PA

• TLTF Summit - November 16-18, Scottsdale, AZ

• Littler European Executive Employer Conference - November 18, London.

Click HERE for more information.

In other news: Opensity has announced a new CIO

Opensity has announced Brian Luckey as its new Chief Information Officer. Luckey will lead Opensity’s enterprise technology strategy and oversee the operations that support clients across the company’s full-stack IT managed services platform.

As an IT managed service provider (ITMSP), Opensity delivers scalable, enterprise-grade technology solutions spanning SaaS and IaaS management, network operations center (NOC) services, security operations center (SOC) services, AI-enabled help desk support, infrastructure management and technology workflow solutions. In his new role, Luckey will help advance Opensity’s mission of providing integrated, end-to-end technology services at scale, enabling clients to modernize operations, enhance security and improve business performance.

"Technology has become inseparable from operational performance,” says Michelle Deichmeister, CEO of Opensity Solutions. “Our clients are under growing pressure to modernize their operations, adopt AI responsibly and keep pace with a technology landscape that’s changing faster than ever. Our technology platforms increasingly cut across all aspects of our clients’ back-office operations, helping them streamline processes, improve service delivery, strengthen security and scale more efficiently. That’s why we continue to invest in the leadership, platforms and capabilities that help them operate more effectively. Brian brings a rare combination of technology vision, operational expertise and execution discipline that will strengthen our ability to innovate and deliver measurable outcomes and long-term value for the organizations we serve.”

 A key priority for Luckey will be to accelerate the growth of Opensity’s AI-powered help desk, which combines intelligent automation with experienced support professionals to anticipate user needs, resolve issues faster and deliver a more proactive and responsive support experience. He will also lead the continued expansion of the company’s technology investment stack, including AI solutions, user sentiment tracking and analytics, workflow automation through platforms such as ServiceNow, cybersecurity and security operations capabilities and other emerging technologies designed to enhance operational performance and user experience. Through these initiatives, Luckey will help strengthen Opensity’s digital infrastructure, scale innovation across the organization and ensure clients benefit from modern, secure and highly efficient technology operations. 

 “Opensity has built a strong reputation for helping organizations run more effectively, and technology is at the center of how we’ll continue to deliver on that promise,” says Luckey. “AI and automation are redefining what clients should expect from a managed services partner, but the real value comes from applying them in ways that make people more effective. That means support that resolves issues before they slow anyone down, infrastructure that’s secure and ready to scale and workflows that free teams to focus on the work that matters most. That’s the experience we’re building for our clients, and our AI-enabled help desk is a great example of what’s possible when smart technology and skilled people work together.”

  Luckey brings more than 25 years of executive leadership experience spanning technology, operations, service delivery and software development. He joins Opensity from Integris, where he served as Chief Information Officer and Chief Technology Officer, leading enterprise-wide AI, automation and technology modernization initiatives. Throughout his career, he has guided organizations through large-scale transformation efforts, driving operational efficiency, digital innovation and business growth across managed services and professional services environments.

Cyngn Achieves ISO 27001 Certification

Cyngn has announced it has achieved ISO/IEC 27001:2022 certification, an internationally recognized standard for information security management systems. Cyngn develops and deploys autonomous vehicle technology for industrial organizations like manufacturers and logistics companies. Cyngn's DriveMod technology empowers customers to seamlessly bring self-driving technology to their operations without high upfront costs or infrastructure installations.

 ISO 27001 certification demonstrates that Cyngn has implemented an Information Security Management System (ISMS) that meets the requirements of the ISO/IEC 27001:2022 standard. Cyngn's certification covers the ISMS supporting Cyngn Insight, the company's cloud-based fleet management platform for deployed autonomous vehicles. 

You can read the entire press announcement about Cyngn's ISO Certification achievement HERE. 

Disclosures:

"Businesses in the News" is a compilation of press announcements we receive from various FinTech businesses, or their press agents, over a typical business week, Insightful Accountant publishes these press announcements as an educational and informational service to our readers when the related products are considered the Fintech we routinely cover within our 'edit' features.