You Heard It Here First QuickBooks Payroll is now QuickBooks Workforce

That's right folks, you heard it here first just a little over a month ago when the QuickBooks Payroll team quietly told you that QuickBooks Payroll was transitioning to a full HCM application under the name QuickBooks Workforce, which QuickBooks already used for their Payroll Mobile App. 

We reminded you of this in our article on May 1st, QuickBooks Payroll is really a Workforce Solutions Platform. I'm not sure how much clearer we could make it.

Sure enough, my crystal ball came through once again since Intuit has just announced that Intuit QuickBooks has now launched their end-to-end HCM solution called.... (drum roll please)... QuickBooks Workforce.  This release marks the largest evolution in Intuit’s HCM capabilities since QuickBooks Online launched 25 years ago, providing small and mid-market businesses with a comprehensive, AI-powered workforce hub that streamlines workflows while offering a seamless employee experience that supports engagement and growth.

Building on the success of Intuit’s recent acquisition of GoCo, QuickBooks Workforce simplifies and syncs every facet of workforce management, including payroll, time tracking, benefits, recruiting, hiring, performance, and compliance. Integrated across QuickBooks Online, QBO-Advanced and Intuit Enterprise Suite, these tools sit within the same system where businesses already manage their accounting, payments, and lending, providing real-time insights that empower businesses to operate faster, and with greater accuracy and confidence. QuickBooks Workforce is powered by agentic AI automations paired with human expertise through Intuit Intelligence.

Small and mid-market businesses often rely on an average of 7-25 different business apps that create manual work and fragmented data, spending an estimated $120,000 per year on software. QuickBooks Workforce directly addresses this challenge, equipping businesses with a robust HCM solution, that’s also powered by agentic AI automations through Intuit Intelligence. This transforms HCM from a series of manual steps into intelligent, done-for-you workflows utilizing virtual AI agents, like the Payroll Agent which proactively collects and validates data to empower faster decision-making and offer a seamless, on-the-go experience.

QuickBooks Workforce Works By:

• Unifying the Employee Lifecycle: Integrates GoCo’s robust HCM technology directly into the QuickBooks Workforce experience to automate every stage of employment—from recruiting and onboarding to offboarding— whether a business is building a growing team or managing hundreds of employees.
• Simplifying Hiring & Onboarding: QuickBooks Workforce provides a fully automated, end-to-end hiring workflow. From posting a job listing and tracking applicants to sending an offer letter.
• Automating Payroll & Time Tracking: Payroll, time tracking, and accounting data is unified in one system. With all data synced in real time, accuracy increases while businesses can save nearly four hours per week in administrative work. Mobile time tracking also helps to eliminate manual clock-ins, saving over 12 hours per month.
• Centralizing Benefits Administration: A centralized hub for healthcare enrollment, paid time off requests, and workers' compensation accessible to both employees and HR teams. Competitive benefits management without the third-party app overhead.
• Creating 401(k) Plans by Vestwell: Flexible, scalable retirement plans that sync directly with employee payroll data. Business owners get built-in reporting and compliance support. Employees get 24/7 access to Vestwell retirement specialists and a simplified enrollment experience.
• Standardizing Performance Management: Generate employee reviews, establish feedback cycles, and set goals within the platform. Continuous performance tracking helps build stronger teams and encourages career progression without a separate HR tool.
• Streamlining Document Management: Create, sign, store, and manage digital documents in one secure, centralized location.

As workforce management shifts from a clerical task to a strategic priority, Intuit's new QuickBooks Workforce solution is designed to solve administrative payroll bottlenecks from hire to retire, allowing firms to manage hundreds of employees with the same agility and precision as a small team.

Three Powerful Tiers, One Complete Workforce Solution

QuickBooks Workforce will offer three dynamic tiers that build on the success of QuickBooks Payroll, which is used to pay 18 million workers in the U.S., making it the country’s #1 payroll provider for small businesses. With the core capabilities of QuickBooks Payroll now combined with a new, comprehensive and robust HCM feature set, driven by the integration of GoCo's HCM technology  QuickBooks Workforce ensures that businesses can manage the full employee lifecycle from onboarding to offboarding, whether they’re building a small team or managing hundreds of team members.

Three New Tiers for QuickBooks Workforce:

• Workforce Payroll (formerly QuickBooks Payroll Core): Ideal for smaller businesses, Workforce Payroll offers full-service payroll and core jobs such as auto payroll, next-day direct deposit, 1099 e-filing, and product support from trusted experts. Additionally, businesses have access to basic team management tools such as employee records and profiles and an employee portal, and additional add-ons including health benefits, 401(k) plans, Earned Wage Access, workers’ comp administration, and background checks powered by Checkr.
• Workforce Premium (formerly QuickBooks Payroll Premium): The right fit for more established businesses with a growing employee base, Workforce Premium includes all of the features in Workforce Payroll, along with the ability to track time on the go, offer same-day direct deposit, and access to expert review of setup and product support. Additional HR tools include an HR support center and enhanced team management features including new hire onboarding, workflow management, time-off requests, recruiting, employee offboarding, and more.
• Workforce Elite (formerly QuickBooks Payroll Elite): Tailored for mid-market businesses and firms, Workforce Elite offers all of the tools included in Workforce Premium, with the addition of enhanced time tracking with geofencing and project capabilities, tax penalty protection up to $25,000, and done-for-you setup completed by an Intuit expert. Additional HR features also provide a personal HR advisor powered by Mineral Inc., employee portal, and performance management.

QuickBooks Workforce will be generally available to all eligible QuickBooks Online, QuickBooks Online Advanced, and Intuit Enterprise Suite customers in the U.S. in the next few weeks. Customers currently subscribed to QuickBooks Payroll will gain automatic access to the new HCM features in QuickBooks Workforce based on their corresponding subscription tier. Existing customers not currently using QuickBooks Payroll will be able to add QuickBooks Workforce to their existing subscriptions. You can learn more about QuickBooks Workforce HERE.

Disclosures:

Feature content adapted in part from Intuit media source content. Insightful Accountant is not responsible for any original Intuit content.

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