During their recent Innovation Day - 2025, ADP®unveiled AI features built for HR's biggest challenges. These new generative AI features within Workforce Now®, ADP® Global Payroll and ADP Lyric HCM® tackle payroll errors, streamline analytics, and reduce administrative burden for HR teams worldwide.
ADP®, a global leader in HR and payroll solutions, today unveiled new AI-powered features at its annual Innovation Day, demonstrating how purpose-built artificial intelligence can solve HR's most pressing operational challenges. The latest enhancements to Workforce Now®, ADP Global Payroll®, and ADP Lyric HCM® focus on eliminating time-consuming manual processes that burden the People Function: payroll anomalies that could require corrections if not caught early, analytics requests that take days to fulfill, and routine compliance tasks that pull teams away from strategic work.
"That's the root of our AI vision – our clients can trust that we're focused on solving real work challenges."
"Every AI feature we build starts with a specific HR problem our clients face daily," says Sreeni Kutam, president of global product and innovation at ADP. "That's the root of our AI vision – our clients can trust that we're focused on solving real work challenges, whether it's the payroll manager spending hours trying to determine the cause of an anomaly in the data, or the HR leader waiting weeks for workforce insights that could have made an immediate impact."
Kutam continued, "The technology is not the starting point – we do not design first and solve second. We start by listening intently to our clients and finding those moments of friction, ultimately deploying technology that makes those moments easier and gives time back to work that truly matters in supporting people and driving businesses forward."
Solving Real HR Pain Points with ADP Assist
The newly unveiled features leverage ADP Assist, the company's AI-enhanced platform, to address five critical areas where HR teams lose the most time and efficiency:
Client-Centered AI Development
These innovations reflect ADP's systematic approach to AI development, where each feature undergoes rigorous testing with client feedback before release. The company's AI capabilities are built on decades of payroll and HR data insights, resulting in solutions that address real-world complexities rather than theoretical use cases. ADP incorporates compliance, transparency, and security into its AI tools from day one, examining privacy and accuracy at every stage of development.
"What is notable about ADP's approach is the commitment to solving real HR challenges rather than simply following trends," says Pete A. Tiliakos, principal analyst at Payroll Influences. "These capabilities highlight how AI can be applied in practical ways to deliver measurable value."
The ADP Assist platform integrates across payroll, time, talent, benefits, recruitment, analytics, reporting, and compliance functions, providing a unified AI experience that learns from user interactions and improves over time while ensuring users remain in control of critical decisions.
You can learn more about ADP's AI-powered features unveiled at its recent Innovation Day by visiting this ADP Assist webpage.
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ADP (NASDAQ: ADP) has been shaping the world of work with innovation and expertise for more than 75 years. As a global leader in HR and payroll solutions, ADP continuously works to solve business challenges for our clients and their workers, from simple, easy-to-use tools for small businesses to fully integrated platforms for global enterprises — and everything in between. Always Designing for People means we're focused on just that – people. We utilize our unmatched AI-driven insights and proven expertise to design innovative solutions that enable individuals to achieve greater success at work. More than 1.1 million clients across 140+ countries rely on ADP's exceptional service to support their people and drive their business forward—HR, Talent, Time Management, Benefits, Compliance, and Payroll. Learn more at ADP.com.
ADP designs better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people. You can learn more at ADP.com.
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